Privacy Policy
Last updated: October 14, 2026 · Türkçe
This Privacy Policy explains what information Cocoon Games ("we", "us") collects when you play our mobile games (the "Games") or visit cocoon.gs, why we collect it, who we share it with, and the choices you have. We are the data controller for this information. If you have any questions, write to us at help@cocoon.gs.
- You do not need an account to play. We do not ask for your name, email or phone number.
- We use analytics to understand how the Games are played and to fix bugs.
- The Games show ads. Our advertising partners may use your device's advertising identifier, but only with your permission where the law or your device requires it.
- Your progress and settings are stored on your device.
- You can ask us to access or delete your data at any time. Include the Player ID from the Settings screen.
1. Information we collect
Device and identifier information
- An analytics ID created when you install a Game. It is shown as the Player ID in the Game's Settings screen. A new ID is created if you reinstall.
- Your device's advertising identifier: the IDFA on iOS, only if you allow tracking, and the Advertising ID on Android. On iOS we may also use the identifier for vendor (IDFV), and on Android the App Set ID.
- Device model, operating system and version, language, time zone, screen size, app version, and network information such as your IP address. We and our partners may use the IP address to estimate your country or region. We do not collect your precise location.
Gameplay information
- Gameplay events, such as levels started, won and lost, moves used, in-game coins earned and spent, session start and length, settings you change, and other similar events about how you play.
- Ads you are shown and whether you watched them.
- Crash reports and diagnostic data when a Game stops working.
The Games do not offer in-app purchases.
Information you send us
If you contact support from the Game, your email app opens a message that already contains your Player ID, app version, current level, device model and operating system. We receive this and your email address only if you send the message.
Information stored only on your device
Your level progress, coins, lives and settings (sound, music, haptics, notifications) are saved on your device and are not uploaded to our servers. Reminder notifications, such as "your lives are full", are scheduled on your device. We do not use push notification servers.
Our website
cocoon.gs does not use cookies, analytics or advertising. Our hosting provider (Google Firebase Hosting) may log your IP address and browser details for security and to deliver the site.
2. How we use information
- To run the Games and keep your progress.
- To understand how players use the Games, balance levels, and improve the Games.
- To find and fix crashes and bugs.
- To show ads, measure how they perform, and limit how often you see the same ad.
- To prevent fraud and abuse, including ad fraud.
- To answer your support requests.
- To comply with legal obligations.
3. Legal bases (EEA, UK and Turkey)
- Consent: personalised advertising, and access to your advertising identifier where consent is required.
- Legitimate interests: analytics, crash reporting, fraud prevention, and non-personalised ads that keep the Games free to play.
- Contract: providing the Games you choose to play.
- Legal obligation: when the law requires us to keep or disclose information.
You may withdraw your consent at any time. Withdrawing consent does not affect processing that happened before you withdrew it.
Players in Turkey can find the notice required by Turkish data protection law (KVKK Article 10) on the Turkish version of this page.
4. Third-party services
We work with the service providers below. The advertising partners process data as independent controllers under their own privacy policies.
| Service | Purpose | Privacy policy |
|---|---|---|
| Google Firebase (Analytics, Crashlytics, Hosting) | Analytics, in-game events, crash reporting, website hosting | firebase.google.com/support/privacy |
| GameAnalytics | Gameplay analytics, consent prompt | gameanalytics.com/trust/privacy-notice |
| Unity LevelPlay | Ad mediation | unity.com/legal/game-player-and-app-user-privacy-policy |
| ironSource Ads | Advertising | unity.com/legal/game-player-and-app-user-privacy-policy |
| Unity Ads | Advertising | unity.com/legal/game-player-and-app-user-privacy-policy |
We may add or change advertising partners over time. This list will be kept up to date. We do not sell your personal information for money. Sharing device identifiers with advertising partners for personalised ads may count as "selling" or "sharing" under some US state laws. Section 6 explains how to opt out.
We may also disclose information when the law requires it, for example in response to a valid request from a court or public authority, or to protect the rights, property or safety of our players, us or others. If Cocoon Games is involved in a merger, acquisition or sale of assets, information may be transferred as part of that deal, and this policy will continue to apply to it unless we tell you otherwise.
Ads and other parts of the Games may link to third-party websites or apps. This policy does not cover them, so please check their privacy policies.
5. Advertising and tracking
The Games are free and supported by ads, including video ads you can choose to watch for an in-game reward.
When you first open a Game, it asks whether you agree to personalised ads. If you decline, ads are still shown, but they are not personalised. To change your choice, reinstall the Game and answer the question again when it opens. This resets your progress, which is stored on your device. You can also turn off ad tracking in your device settings, as described in section 6.
On iOS, we also ask for your permission through Apple's App Tracking Transparency prompt before accessing your IDFA. If you decline, the IDFA is not used.
6. Your choices
- Personalised ads: reinstall the Game and answer the consent question again. This resets your progress, which is stored on your device.
- iOS tracking: Settings → Privacy & Security → Tracking. You can turn off tracking for the Game or for all apps.
- Android ads personalisation: Settings → Google → Ads. You can reset or delete your Advertising ID there.
- Notifications: turn them off in the Game's Settings or in your device's notification settings.
- Stop all collection: uninstall the Game. Data already collected can be deleted on request, as described in section 8.
7. Your rights
Depending on where you live, for example in the EEA, the UK, Turkey (KVKK), or California and other US states, you may have the right to:
- access the personal data we hold about you and receive a copy;
- correct or delete it;
- restrict or object to its processing, including for direct marketing and personalised ads;
- withdraw consent;
- opt out of the "sale" or "sharing" of personal information and of targeted advertising;
- lodge a complaint with your local data protection authority (in Turkey, the Personal Data Protection Authority, KVKK).
To make a request, email help@cocoon.gs with your Player ID, which you can find in the Game's Settings screen. We cannot match data to you without your Player ID, because we do not collect your name or email in the Game. We will respond within the time limits required by law, and within 30 days at the latest. We will not treat you differently because you exercised your rights.
8. Deleting your data
Email help@cocoon.gs with the subject "Data Deletion Request" and your Player ID. We will delete the data linked to that Player ID from our systems and ask our analytics providers to do the same within 30 days, and confirm by email when it is done. Progress saved on your device is removed when you uninstall the Game.
9. Children
The Games are not directed at children under 13, or under 16 in the EEA. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
10. Data retention
We keep information only as long as it is needed for the purposes in this policy. Analytics data is kept for up to 14 months, then deleted or anonymised. Support emails are kept until your request is resolved and for a reasonable period afterwards. Information stored on your device stays there until you uninstall the Game.
11. International transfers
We are based in Turkey. Our service providers may process information outside your country, including in the United States and the European Union. When data is transferred out of the EEA, the UK or Turkey, we rely on appropriate safeguards, such as the European Commission's Standard Contractual Clauses included in the providers' data processing terms, and, for transfers from Turkey, in line with KVKK Article 9.
12. Security
We use reasonable technical and organisational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
13. Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. If the changes are significant, we will let you know in the Game or on this page.
14. Contact
Cocoon Games
Istanbul, Turkey
Email: help@cocoon.gs
Website: cocoon.gs